Taxman's confidential SMS service

Reading ENN, I was reminded of the Taxman's service for requesting PAYE forms by SMS. In this article, Saadian's Peter Corkery says:

For tax affairs, texting a message is obviously more confidential than making a voice call. Very few people would call the Revenue on their mobiles while commuting, but many people will quite happily text in a request...

As I said yesterday, the discreet nature of SMS makes it well suited to this kind of application. I would certainly prefer to send an SMS than make a call in my open plan office.

Oh, and congratulations to Saadian on being shortlisted for one of the ICT Excellence awards for implementing the service.